Compare › Chime Labs vs ServiceM8 Phone Agent

	Chime Labs	ServiceM8 Phone Agent
From / month	A$109	A$49
GST	ex GST exclusive	GST not stated not stated
Setup fee	Guided onboarding call A$300 optional on Essential; included on Pro	not stated
Free trial	Free plan for test calls from the app (no fixed-length trial stated)	1-month free trial with a ServiceM8 subscription
Integrations	ServiceM8, Simpro, ServiceTitan, Fergus, Jobber, AroFlo, Ascora, Acuity, Google Calendar, Xero, QuickBooks	ServiceM8
Australian voice	not stated	not stated
Data hosting	'Hosted in Australia' (site footer)	not stated
Contract	Monthly, no lock-in	No lock-in contracts
Australian business	Australian company (Chime Labs Pty Ltd · ABN 16 687 595 133 · Sydney, Australia; source, checked 26 Oct 2026)	Australian company (ServiceM8 was founded in 2009 as a private Australian company (Darwin-based); source, checked 26 Oct 2026)
Est. 30 calls × 3 min	A$109 (Essential)	A$49 (Connect Plus)
Est. 100 calls × 3 min	A$164 (Essential)	A$49 (Connect Plus)
Est. 250 calls × 4 min	A$356 (Essential)	A$89 (Connect Plus)

Estimates use each vendor's cheapest plan for that volume, with GST added to ex-GST prices. They exclude setup fees and add-ons. Use your own numbers.

ServiceM8 Phone Agent: Add-on for existing ServiceM8 customers. The page also lists an 'Unlimited' phone plan at A$199, but doesn't say clearly whether it includes the AI agent, so it's left out.